FAQs

GSEP staff and faculty may look up Frequently Asked Questions (FAQs) over here.

I cannot access the Psychology Video Clinic cloud recordings from home. What do I do?
You will need VPN (Virtual Private Network) credentials to access the Pepperdine network to access your or a student's cloud recordings. Alternately, yo...
Fri, Mar 31, 2017 at 10:15 AM
I cannot see my Sakai course site. What do I do?
If you do not see your course site for the next semester or the current one there could be two reasons. As an adjunct faculty your paperwork is stil...
Fri, Mar 31, 2017 at 10:36 AM
What is the difference between the old GSEP Help Desk and the new one?
GSEP Technology Group is a small team that handles approximately 2000 tickets from GSEP staff, full-time and adjunct faculty every year. These support ticke...
Mon, Apr 3, 2017 at 8:25 AM
How do I update the GSEP website?
You can learn how to use OmniUpdate (the application used by Pepperdine University) to create and update community and school-specific websites. Online reso...
Wed, Jun 14, 2017 at 7:01 PM
What are the costs associated with telephone service at Pepperdine University?
New Telephone: Depends on the model. Installation/ Activation is $100. 2-button telephone is $35/month 6 button telephone is ...
Thu, Jun 15, 2017 at 4:12 PM