GSEP staff and faculty may look up Frequently Asked Questions (FAQs) over here.
Yes! However, please come visit us only after you have submitted a ticket via our Help Desk ticketing system.
Mon, Mar 27, 2017 at 1:29 PM
All GSEP staff are required to go through extensive online and offline training before access is granted to Salesforce. Please have your supervisor open a t...
Mon, Mar 27, 2017 at 1:31 PM
Please have your supervisor open a ticket with GSEP Help Desk.
Mon, Mar 27, 2017 at 1:32 PM
Please open a Help Desk ticket and our Program Analyst will respond to you. Please refer to our Best Practices section on how to submit a ticket that reduce...
Mon, Mar 27, 2017 at 1:34 PM
Yes! If you own an iPhone, proceed to the App Store and search for Fresh Service. You will then be prompted to GET the App to download a...
Fri, Apr 14, 2017 at 8:35 AM
You may request an Adobe Connect account by going to the following URL: https://gsephelpdesk.freshservice.com/catalog/items/59
Fri, Apr 14, 2017 at 8:36 AM
Using Firefox, navigate to the following URL: https://community.pepperdine.edu/techlearn/tools/courses/captivate/ Scroll down to view all of the co...
Fri, Mar 31, 2017 at 10:53 AM
At this time GSEP Technology Group does not provide training for SPSS.
Wed, Mar 29, 2017 at 9:49 AM
Please visit the Request Forms section of the GSEP Help Desk and a Support Services team member will respond with next steps and timeline.
Thu, Mar 30, 2017 at 10:00 AM
GSEP Help Desk recommends using Sakai Interactive Videos as a first step towards in-depth learning about our Learning Management System (LMS). If you need o...
Wed, Mar 29, 2017 at 9:54 AM