Every year, GSEP Technology reviews staff and faculty computers that may be up for refresh based on the age of the device. However, that is not the only criteria for a refresh. In being fiscally responsible stewards of the University and GSEP, we aim to evaluate a device on its performance and how it is being used.
GSEP Technology Group runs the device through a battery of tests. If the device does not meet certain criteria for productivity for a staff or faculty - you get a new device!
Computer refreshes usually take place between May - July every year.
However, if your computer is having serious issues that adversely impact your productivity, please open a ticket with us immediately.